Center for Social Innovation

Who Are the Change Makers?

Stanford Social Innovation Review: Spring 2011

DRIVING SOCIAL CHANGE: How to Solve the World’s Toughest Problems by Paul C. Light

Resource: Stanford Social Innovation Review Article

Topic :

Arts, Culture, and Religion, Education, Nonprofit Management

Passing the Mic

Stanford Social Innovation Review: Spring 2011

20UNDER40: Re-Inventing the Arts and Arts Education for the 21st Century Edited by Edward P. Clapp

Resource: Stanford Social Innovation Review Article

Topic :

Nonprofits Must Change as Old Charitable Funding Models Decline

Organizations such as Goodwill Industries and the Camp Fire Girls of America have endured for more than 100 years. The key to their survival is change, not more of the same, their leaders told a business school audience.

Resource: News Article

Topic :

Cause Marketing, Nonprofits, Philanthropy & Responsible Investing, Corporate Social Responsibility, Nonprofit Management

The Science of Getting People to Do The Right Thing

For the movers and shakers of this world who could use some practical, cost-effective solutions for encouraging donations, volunteerism, social activism, and other responsible, caring, and pro-social behaviors, Frank Flynn reviews the latest findings. To receive Flynn's highlights, sign up for the quarterly prosocial highlight.

Resource: News Article

Topic :

Government, Nonprofit Management

Effective Partnerships

Stanford Social Innovation Review: Winter 2011

How local governments and nonprofits can work together for large-scale community change.

Arts, Culture, and Religion, Nonprofit Management

Resource: Stanford Social Innovation Review Article

Topic :

Creating Solidarity Through Unusual Acts of Kindness

What inspires people to act selflessly, help others, and make personal sacrifices? Unusual acts of kindness—like giving something away to someone you don’t even know and getting nothing in return—happens numerous times every day, in the form of blood donation, providing online reviews, and so on. In each case, someone provides a useful good, service, or bit of advice free of charge. In academic circles, this type of giving is referred as “generalized exchange.” Generalized exchange stands in contrast to “direct exchange,” in which payments are made or reciprocity is expected. Professor Frank Flynn and colleagues, Robb Willer and Sonya Zak, looked at these unusual acts of kindness and examined whether generalized exchange systems can create more solidarity than direct exchange systems.

Resource: News Article

Topic :

Arts, Culture, and Religion, Environment, Nonprofit Management

How Do You Encourage Recycling?

Recycling programs abound, but people are often lackadaisical about putting plastic, paper, glass, and metal into those bins. How can we get more people to recycle? An intervention recently conducted in Canada is pointing the way, and the message is all about ... well, the messaging.

Resource: News Article

Topic :

Leadership, Nonprofit Management

Why Feelings of Guilt May Signal Leadership Potential

Stanford GSB researchers find that how people respond to mistakes can be a "clue to who they are.”

Resource: News Article

Topic :

Corporate Social Responsibility, Economic Development, Government, Human Rights, Leadership, Nonprofit Management

Marketing for Good

GSB Marketing Professor Jennifer Aaker says social media can help for-profits, nonprofits, and government organizations address a deficit of trust in our current culture.

Resource: News Article

Topic :

Japanese Alumni Test Their Post-Disaster Leadership Mettle

As Japan shifts from disaster relief to rebuilding, GSB alumni see opportunities for change and renewal.

Resource: News Article

Topic :

Global Issues, Nonprofits, Nonprofit Management

Q&A: Neal Keny-Guyer

Stanford Social Innovation Review: Fall 2010

Neal Keny-Guyer believes that wars, earthquakes, and other disasters create opportunities for Mercy Corps to help change society for the better.

What’s Next: Wisdom of a Smaller Crowd

Resource: Stanford Social Innovation Review Article

Topic :

Business, Nonprofits, Online Giving, Philanthropy, Social Enterprises, Nonprofit Management

Stanford Social Innovation Review: Fall 2010

Philanthropedia cofounder Deyan Vitanov wants to make it easier for donors to see the impact of the organizations they fund. That’s why he has created a new tool that bases its recommendations on the opinions of over 1,000 experts.

Nonprofits, Nonprofit Management, Social Entrepreneurship

Resource: Stanford Social Innovation Review Article

Topic :

Turning Values into Action

Stanford Social Innovation Review: Fall 2010

Social innovators are usually motivated by their personal values, yet they don’t always act on them, because they are afraid it might lead to conflict. Even when they do act, it often ends badly. To remedy this, social innovators can learn how to articulate their values consistently and act on them in a way that is likely to lead to good outcomes.

Nonprofits, Nonprofit Management

Resource: Stanford Social Innovation Review Article

Topic :

The Law of Networks

Stanford Social Innovation Review: Fall 2010

The Innocence Network, an international collaboration of pro bono legal and investigative organizations, grows rapidly and flexibly.

Philanthropy, Social Innovations, Nonprofit Management

Resource: Stanford Social Innovation Review Article

Topic :

Measuring Social Value

Stanford Social Innovation Review: Summer 2010

Funders, nonprofit executives, and policymakers are very enthusiastic about measuring social value. Alas, they cannot agree on what it is or how to assess it. Their main obstacle is assuming that social value is objective, fixed, and stable. When people approach social value as subjective, malleable, and variable, they create better metrics to capture it.

Resource: Stanford Social Innovation Review Article

Topic :

A Modest Proposal for Nonprofit Lobbying

The author suggests that nonprofits seek lobbying help from corporations that are limited in the cash they can offer.

Resource: Blog Post

Topic :

Obama’s Call for Service, a Spur to Giving Sector

Nonprofits should focus inward and get their organization’s fundraising strategies in order before they go “rush[ing] to grab a piece of the government’s financial bailout package.”

Resource: Blog Post

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Why a New Nonprofit Might Be a Good Idea After All

The author draws attention to a situation in which adding a new nonprofit may not be a bad idea.

Resource: Blog Post

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Prizes for Nonproft Mergers and Partnerships

The author gives an account of the recipients of the Lodestar Foundation and the Arizona-Indiana-Michigan Alliance (AIM)’s prize for the best nonprofit collaboration in the country.

Resource: Blog Post

Topic :

Competition vs. Cooperation at the Base of the Pyramid (BoP)

While being competitive at the base of the pyramid it is important to not lose focus on your customer, or client. The remedy may be cooperation between organizations.

Resource: Blog Post

Video/Audio : All | Audio | Video

Topic:

Moving From Insight to Action

At its worst, program evaluation is a useless activity that generates lots of boring data and irrelevant conclusions. But at its best, argues Mark Kramer in a talk he gave at the 2008 Nonprofit Management Institute, it can be a strategic tool for the genuine improvement of a nonprofit. He offers exemplars of organizations that have used evaluation effectively to advance their missions.

Resource: Audio

Topic:

Corporate Social Responsibility, Nonprofit Management

Nonprofit Collaborations in Disaster Response

Nonprofit management faces one of its biggest challenges in the arena of disaster relief. In this audio interview, Neal Denton, senior VP of government relations and strategic partnerships at the American Red Cross discusses the value of his organization's relationship to the Partnership for Disaster Response. He discusses plans for strengthening this relationship and the role of the private sector in disaster response.

Resource: Audio

Topic:

Government, Nonprofit Management

Learn to Love Lobbying

Fraser Nelson, a consultant to nonprofits, gives an entertaining lesson on the why and how of nonprofit lobbying. Most nonprofits do not lobby government for a variety of reasons, but Nelson explains that it is legal, effective, and powerful. In this Stanford Social Innovation Review sponsored audio lecture, Nelson concludes with ways to get the most out of your lobbying efforts and five rules to follow.

Resource: Audio

Topic:

Ethics in the Nonprofit Sector

Businesses are not the only organizations rocked by financial scandals. Nonprofits such as the Red Cross, United Way, and many others have been hit as well. In this Stanford Social Innovation Review sponsored audio lecture, Deborah Rhode discusses the need for an ethics upgrade in the nonprofit sector, which by its do-good nature is expected to take the moral high ground. She considers typical pitfalls that nonprofits are vulnerable to, and calls for clearer rules governing transparency and accountability.

Resource: Audio

Topic:

The Talent Gap in Nonprofit Management

[photo - Rodrigo Baggio, Deepti Doshi, Marc Freedman, Pamela Hartigan]

Over the last decade, social entrepreneurship has exploded on the international scene, with corresponding interest in setting up funds to support social ventures. While a whole spectrum of services exists to support the financial industry, the same isn't true of the nonprofit sector. In this panel discussion, experts talk about the need for addressing the talent gap in nonprofit managemnt along with ways to lure talented youngsters to bridge this gap.

Resource: Audio

Topic:

Education, Nonprofit Management

Remedying Group Disparities in School Achievement

Inequalities between socially marginalized and non-marginalized groups have led to poorer school and health outcomes for African Americans, Latino Americans, and other non-Asian ethnic minorities. Although many structural factors contribute to these inequalities, this study examines one psychological factor: concern about social belonging — a sense of having positive relationships with others.

Resource: Video

Topic:

Government, Nonprofit Management

A Behavioral Science Perspective on Why People Vote

The investigation into what messaging motivates people to vote and the effectiveness of facilitating a voting plan during a presidential election.

Resource: Video

Topic:

Arts, Culture, and Religion, Environment, Nonprofit Management

The Effectiveness of Message Framing to Influence Behavior

Most observers agree that human consumption is on a crash course with the environment. Although recycling programs have been implemented in many cities around the world, people often do not participate as often as they could. This research examines the effectiveness of messages that highlight the negative consequences of not recycling (loss frames) versus those that emphasize the positive consequences of recycling (gain frames) in influencing people's behavior.

Resource: Video

Topic:

Arts, Culture, and Religion, Health Care, Nonprofit Management

Using People's Irrationality To Do Good

Identifying effective obesity treatment is both a clinical challenge and a public health priority. Can monetary incentives stimulate weight loss? Leslie John presents a study that examines different economic incentives for weight loss during a 16 week intervention.

Resource: Video

Topic:

Know Your Sector

Nonprofits in the U.S. generate $1.1 trillion every year, which is more than the entire economies of Saudi Arabia and Sweden combined. "Know Your Sector", a video created by alum Ben Klasky (MBA '98), is intended as a resource for nonprofit employees, volunteers, and donors to better know the impact of their sector.

Resource: Video

Topic:

Responding to H1N1

The issue of the H1N1 influenza pandemic remains a hot topic internationally as confirmed cases are reported daily and concerns about access to the H1N1 vaccine increase. In this audio interview from the Business Roundtable's Partnership for Disaster Response, Executive Director Larry Burton talks with The Brink's Company Chairman, President and CEO and Partnership Chairman Michael Dan. The two discuss the Partnership's recent responses to the H1N1 influenza pandemic.

Resource: Audio

Topic:

Scaling a Social Enterprise through Crowdsourcing

Kiva has created an online marketplace that allows ordinary citizens to help specific entrepreneurs around the world to thrive with as little as $25. In this Stanford Center for Social Innovation sponsored audio interview, Kiva President Premal Shah discusses how the social enterprise relies on bazaar management techniques to carry out the organization's everyday functions. He describes the benefits of cost reduction and execution time and talks about the possibilities bazaar management opens for social entrepreneurship and the for-profit sector in general.

Resource: Audio

Topic:

Social Change With a Networked Mindset

Navigating social networks could well be the ultimate nonprofit management tactic. In this audio lecture recorded at the Nonprofit Management Institute, Heather McLeod Grant discusses how individuals and organizations are using networked approaches to promote social change efforts. She focuses on the work of the Monitor Institute, in particular, and offers tips on how to use social networks effectively.

Resource: Audio

Topic:

Nonprofit Management, Philanthropy, Responsible Investing

Improving Philanthropy Effectiveness

How do we know that the nonprofit organizations we support are actually effective? In this audio interview, host Sheela Sethuraman converses with Jeff Mason about his efforts, along with key organizational leaders, to develop an assessment tool that evaluates nonprofit management performances. Their work could become a major contribution to the world of philanthropy.

Resource: Audio

Topic:

A Wild Ride: Creating a New Marketplace

Kiva has created an online marketplace that allows ordinary citizens through responsible investing to help specific entrepreneurs around the world thrive with as little as $25. How did Kiva get the critical mass it needed to make its operations a go? How does it work with nonprofits, entrepreneurs, and lenders through the online format? In this talk, sponsored by the Stanford Center for Social Innovation, Kiva President Premal Shah talks about how the organization got started, how it functions, and how it plans to grow.

Resource: Audio

Case Studies : All | Academic Cases

Topics:

Breaking New Ground: Using the Internet to Scale

Commissioned by KaBOOM! and authored by Katherine Fulton and alumna Heather McLeod Grant of the Monitor Institute, this case study looks at the challenges KaBOOM! faced and lessons the organization learned while pioneering an online strategy to scale its impact. This strategy involves giving away the nonprofit model online for free to empower others to act on KaBoom's behalf.

Resource: Practitioner Case

Topics:

Environment, Nonprofit Management

Wild Salmon Center

The Wild Salmon Center was created to provide anglers access to excellent fishing in return for funding research and conservation. The case discusses the Center’s efforts to protect the pristine watersheds of the Kamchatka Peninsula by developing ecotourism to raise funds for conservation.

Resource: Academic Case

Topics:

Nonprofit Management, Philanthropy, Responsible Investing

John Goldman: Creating the Next Generation of Philanthropists

John Goldman established the South Peninsula Jewish Community Teen Foundation in 2003, an innovative program that teaches Bay Area Jewish teens to run their own charitable foundation by developing mission statements, raising money, and distributing funds. As of 2009, the program has scaled to four chapters and raised and distributed $178,321 in funds.

Resource: Academic Case

Topics:

Tipping Point Community

This case details the Tipping Point Community's attempts to quantify and grow its impact on poverty in local communities; while it was raising more than $14 million for organizations, it was still struggling to improve performance and outcomes.

Resource: Academic Case

Topics:

Using Social Media to Save Lives: HelpVinayAndSameer.org

This case study presents new evidence on the power of social media for social good, using the example of Sameer Bhatia, whose friends created a website to help him find a bone barrow match to fight leukemia.

Resource: Academic Case

Topics:

Social Service Mergers: HOPE Services and Skills Center

Four years after HOPE Services merged with the Skills Center, everyone considered the merger a success. But as with most for-profit and nonprofit mergers, the change was not without its costs and challenges.

Resource: Academic Case

Topics:

Healthcare, Nonprofit Management

Institute for Healthcare Improvement: The Campaign to Save 100,000 Lives

In December 2004, the president of the Institute for Healthcare Improvement challenged U.S. hospitals to reduce unnecessary deaths by 100,000 in the next 18 months. The case describes a campaign that incorporated lessons from politics and social activism.

Resource: Academic Case

Topics:

Economic Development, Nonprofit Management, Social Entrepreneurship

As Green As It Gets

As Green as It Gets was a nonprofit economic development organization supporting small, independent producers in disadvantaged Guatemalan communities. The founder pondered how to grow and sustain the organization.

Resource: Academic Case

Topics:

Nonprofit Management, Philanthropy, Responsible Investing

Creating an Online Information Marketplace for Giving

The best nonprofits don’t necessarily get the most money, observed William and Flora Hewlett Foundation's Philanthropy Program officer Jacob Harold and president Paul Brest in 2007. From there they started exploring how they could improve the marketplace and how donors give their money. To that effect they hired consulting firm McKinsey & Company to explore the online information marketplace for giving space at a macro level, looking at trends and opportunities. Armed with data they then tried to figure out what to do.

Resource: Academic Case

Topics:

Economic Development, Nonprofit Management

Endeavor

Endeavor selects promising entrepreneurs and helps them develop and grow their businesses through mentorship and guidance. In 2007, founder and CEO Linda Rottenberg looked at the organization's expansion strategy.

Resource: Academic Case

Topics:

Economic Development, Healthcare, Nonprofit Management

Riders for Health: Health Care Distribution Solutions in Sub-Saharan Africa

Riders for Health is a U.K.-based nonprofit dedicated to the improvement of transportation systems for health workers in Africa. In 2007, after 11 years in existence, the organization was at a critical point and had to decide what strategies were necessary to expand.

Resource: Academic Case

Topic :

Environment, Nonprofit Management, Philanthropy, Responsible Investing

Trust for Public Land

In April 1999 the leaders of a nonprofit that acquired private land for transfer to public use met to discuss their latest internal auditors’ report. They wanted to decide how best to analyze the findings in order to explain to the board why the results did not appear as good as they actually were.

Resource: Academic Case

Topic :

Economic Development, Healthcare, Nonprofit Management

Interplast

Interplast was the first international humanitarian organization to send U.S. doctors overseas to provide free reconstructive surgery in developing countries. This case and its campanion videocase chronicle the debates that arose as the organization began to shift its focus from direct service to education.

Resource: Academic Case

Topic :

Nonprofit Management, Philanthropy, Responsible Investing

Asian Neighborhood Design B

The community development arm of The Roberts Foundation must decide whether to continue its investment in Asian Neighborhood Design. The housing and community development organization has been experiencing operational challenges due to rapid growth.

Resource: Academic Case

Topic :

Nonprofit Management, Philanthropy, Responsible Investing

Gordon and Betty Moore Foundation Portfolio Management in the Nonprofit Sector: Measuring Performance and Optimizing Results Across Multiple Programs

The Gordon and Betty Moore Foundation has approved a $110 million nursing initiative to improve patient care in hospitals. The case addresses how the Foundation can determine which grants to make under the initiative, and how it may most effectively allocate funds.

Resource: Academic Case

Topic :

Economic Development, Human Rights, Nonprofit Management, Philanthropy, Responsible Investing

Global Fund for Women

The CEO of the Global Fund for Women, an organization that seeds and supports women’s rights groups, must examine how to guide the fund’s growth without having it lose its connections with donors and grantees. She also wonders how the fund could do better at assessing grant outcomes and sharing success stories.

Resource: Academic Case

Research Papers : All

Topics:

Arts, Culture, and Religion, Nonprofit Management

Supporting Equality in Education

How can a certain kind of behavior actually contributes to inequalities? Specifically, do children’s social-class backgrounds affect when and how they seek help in the classroom, thereby teasing out children’s own role in educational stratification? We consider how teachers may use such information to correct these dynamics, and thus contribute to more equal access for all children at school.

Resource: Research Paper

Topics:

Give Them the Gift They're Expecting

When it comes to gift giving, most people are simply not paying enough attention to what others want says Professor Frank Flynn. They miss the boat by ignoring direct requests, wrongly assuming that going a different route will be seen as more thoughtful than something the recipient specifically requested.

Resource: Research Paper

Topics:

Healthcare, Nonprofit Management

Reexploring Differences among For-Profit and Nonprofit Dialysis Providers

To determine whether profit status is associated with differences in hospital days per patient, an outcome that may also be influenced by provider financial goals.

Resource: Research Paper

Topics:

Corporate Social Responsibility, Government, Nonprofit Management

Morally Motivated Self-Regulation

Self-regulation is the private provision of public goods and private redistribution. This paper examines the scope of self-regulation motivated by altruistic moral preferences that are reciprocal and stronger the closer are citizens in a socioeconomic distance.

Resource: Research Paper

Topics:

Corporate Social Responsibility, Government, Nonprofit Management, Philanthropy, Responsible Investing

Social Pressures Affect Corporate Strategy and Performance

Social pressure plays a major role in determining corporate strategy and performance according to an award-winning paper coauthored by Professor David Baron. The researchers find that social pressure and social performance reinforce each other, greater social pressure is associated with lower financial performance, and financial and social performance are largely unrelated.

Resource: Research Paper

Courses : All

Topic :

Strategic Management of Nonprofits: STRAMGT 368

This course surveys strategic, governance, and management issues facing a wide range of nonprofit organizations in an era of venture philanthropy and social entrepreneurship. It introduces students to core managerial issues in the nonprofit sector, such as development/fundraising, investment management, performance management and nonprofit finance.

Resource: MBA Course

Innovators : All

Topic :

Ken Saxon (MBA '88)

Nonprofit executives dedicate their lives to many of society’s most intractable problems, yet are often overstretched and under-resourced. Ken Saxon speaks about founding Courage to Lead to build support and community around nonprofit executive leaders.

Resource: Alumni

Topic :

An interview with Michael DeLapa (MBA '85)

Susan Rothstein (MBA '78)

Susan reflects on her experience volunteering with a grassroots NGO in Cambodia and how she gained a new perspective on both the developing world and herself.

Resource: Alumni

Topic :

Board Governance, Business, Cause Marketing, Nonprofits, Social Enterprises, Socially Responsible Business, Environment, Leadership, Nonprofit Management

Michael DeLapa is heavily involved in environmental, land use, and energy issues. He has launched several non-profits in the Bay Area as well as the California Fisheries Fund.

Resource: Alumni

Topic :

Economic Development, Education, Nonprofit Management, Social Entrepreneurship

An interview with J. Charitha ("Chari") Ratwatte (MBA '09)

One of the first two Stanford GSB Social Innovation fellows, Chari works to provide economic opportunities to farmers in Sri Lanka.

Resource: Alumni , Fellow

Topic :

Corporate Social Responsibility, Economic Development, Environment, Government, Nonprofit Management, Social Entrepreneurship

An interview with Court Gould (EPNL '06)

Court Gould is pushing for Pittsburgh to grow sustainably. He's working hard to inform decision makers about to accomplish that most effectively.

Resource: CSI Affiliates

Topic :

Corporate Social Responsibility, Nonprofit Management

Q&A: Roundtable on Shared Value

Stanford Social Innovation Review: Summer 2011

Executives from 10 major corporations gathered in New York City to discuss the innovative ways that they are putting societal issues at the core of their companies’ strategy and operations.

Resource: Stanford Social Innovation Review Article

Topic :

Nonprofit Management, Philanthropy, Responsible Investing

Amplifying Local Voices

Stanford Social Innovation Review: Summer 2011

GlobalGiving’s storytelling project turns anecdotes into useful data.

Resource: Stanford Social Innovation Review Article

Topic :

Corporate Social Responsibility, Economic Development, Government, Human Rights, Leadership, Nonprofit Management

Japanese Alumni Test Their Post-Disaster Leadership Mettle

As Japan shifts from disaster relief to rebuilding, GSB alumni see opportunities for change and renewal.

Resource: News Article

Topic :

Nonprofit Management, Philanthropy, Responsible Investing

Connecting Nonprofits

Connecting good, effective nonprofits and other organizations that get the job done is the mission of Craigconnects, the latest enterprise of Craigslist founder Craig Newmark. In this audio interview with host Ashkon Jafari, Newmark discusses the organization's philosophy, primary activities, and future plans.

Resource: Audio

Topic :

Environment, Government, Nonprofit Management

Research: Virtue or Else

Stanford Social Innovation Review: Summer 2011

Under the EPA’s Audit Policy, violators who voluntarily report themselves can get certain penalties reduced or waived if they commit to ongoing self-regulation…. But is that promise any more than window dressing?