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Nonprofit Management
Creating Solidarity Through Unusual Acts of Kindness
Unusual acts of kindness—like giving something away to someone and getting nothing in return—happens every day. Professor Frank Flynn and his colleagues looked at these unusual acts of kindness and examined whether generalized exchange systems can create more solidarity than direct exchange systems.
![[photo - Ask for help]](http://csi.gsb.stanford.edu/sites/csi.gsb.stanford.edu/files/imagecache/img75x75/Help-web.jpg "[photo - Ask for help]")
How can a certain kind of behavior actually contributes to inequalities? Specifically, do children’s social-class backgrounds affect when and how they seek help in the classroom, thereby teasing out children’s own role in educational stratification? We consider how teachers may use such information to correct these dynamics, and thus contribute to more equal access for all children at school.
![[photo - Heather McLeod Grant]](http://csi.gsb.stanford.edu/sites/csi.gsb.stanford.edu/files/imagecache/img75x75/podcast_img/6001%20-%20Heather%20McLeod%20Grant.jpg "[photo - Heather McLeod Grant]")
Can smaller and local nonprofit organizations still have major impact? In this audio lecture from Stanford Social Innovation Review’s Nonprofit Management Institute, Heather McLeod Grant, senior consultant at the Monitor Institute and co-author of Forces for Good, shares successful strategies of high-impact nonprofits and how small and local nonprofits can apply them.
Research Resources
Stanford Social Innovation Review: Fall 2011
A new study finds that nonprofits are not becoming more commercialized.
Resource: Stanford Social Innovation Review Article
Stanford Social Innovation Review: Summer 2011
Disseminating insights and know-how across any organization is critical to improving performance, but nonprofits struggle to implement organizational learning and make it a priority. A recent study found three common barriers to knowledge sharing across nonprofits and their networks, as well as ways and means to overcome them.
Resource: Stanford Social Innovation Review Article
Stanford Social Innovation Review: Summer 2011
Executives from 10 major corporations gathered in New York City to discuss the innovative ways that they are putting societal issues at the core of their companies’ strategy and operations.
Resource: Stanford Social Innovation Review Article
Stanford Social Innovation Review: Summer 2011
GlobalGiving’s storytelling project turns anecdotes into useful data.
Resource: Stanford Social Innovation Review Article
As Japan shifts from disaster relief to rebuilding, GSB alumni see opportunities for change and renewal.
Resource: News Article
![[photo - McKinsey on Africa]](http://csi.gsb.stanford.edu/sites/csi.gsb.stanford.edu/files/imagecache/img75x75/mckinsey_on_africa_199x214.jpg "[photo - McKinsey on Africa]")
Bruce McNamer, MBA '96, examines how a nonprofit's work in Mozambique and in other developing countries is showing businesses how to break the cycle of poverty.
Resource: News Article
His career has taken Jonathan Reckford, MBA '89, from corporate leadership to his current post as chief executive officer with global nonprofit Habitat for Humanity. His success, he says, comes from following his faith and his heart.
Resource: News Article
![[photo - Small Steps Big Leap Briefing]](http://csi.gsb.stanford.edu/sites/csi.gsb.stanford.edu/files/imagecache/img75x75/prosocial.png "[photo - Small Steps Big Leap Briefing]")
Invited at Stanford by a group of pro-social scientists from top universities, some 60 U.S. business and nonprofit leaders examined simple, practical, and cost-effective solutions for encouraging donations, volunteerism, social activism, and other responsible, caring, and pro-social behaviors.
Resource: News Article
Researchers find a stronger tie between money and happiness for people paid by the hour than by salary, because hourly workers are more regularly reminded of the value of their time, according to work co-authored by business school Professor Jeffrey Pfeffer.
Resource: News Article
Two alumnae develop a warmer community center for strays, pets and their owners at Humane Society Silicon Valley.
Resource: News Article
Stanford Social Innovation Review: Summer 2011
Under the EPA’s Audit Policy, violators who voluntarily report themselves can get certain penalties reduced or waived if they commit to ongoing self-regulation…. But is that promise any more than window dressing?
Resource: Stanford Social Innovation Review Article
Stanford Social Innovation Review: Summer 2011
One Acre Fund feeds the world’s poor by helping them feed themselves.
Resource: Stanford Social Innovation Review Article
Stanford Social Innovation Review: Summer 2011
Engineers Without Borders’ new website, Admitting Failure, gives new life to “good failures.” It aims to help organizations learn from others’ mistakes.
Resource: Stanford Social Innovation Review Article
Stanford Social Innovation Review: Summer 2011
Why local ownership and commitment are the exception and not the norm in most development efforts—and what development professionals can do about this problem.
Resource: Stanford Social Innovation Review Article
Stanford Social Innovation Review: Summer 2011
Integrated reporting—the combination of a company’s financial and non-financial performance in one document—is a crucial step to creating a more sustainable society. It is being practiced around the globe by companies as varied as Philips, Novo Nordisk, PepsiCo, and Southwest Airlines.
Resource: Stanford Social Innovation Review Article
The recession should be spurring nonprofits, giving organizations and individual givers to regroup and find innovative ways to address urgent social and global needs that only are getting worse because of the growing economic crisis. Foundations are creatively adjusting to the current economic crisis.
Resource: Blog Post
The giving sector, especially in the face of the continuing economic crisis, needs to retool its model for charitable giving and fundraising. Nonprofits, for example, should start looking at building social media into their overall fundraising and communication strategies. Often reluctant to move beyond traditional strategies, whether or not those actually produce positive results, nonprofits should look at social-media tools that are changing the way people communicate, connect and spur one another to action.
Resource: Blog Post
Unionizing charter-school teachers brings to light the ever-present income inequity that takes place within the nonprofit sector. The Nonprofiteer firmly believes that charter schools–like other nonprofits–are the most fertile territory for union organizing, and she’s not surprised to see that organizing professionals have figured that fact out as well. Combine the relative immobility of most nonprofits–the Art Institute of Chicago won’t pick up stakes and move to Singapore–with their routine underpayment and general exploitation of their employees, and it shouldn’t be a surprise when the union comes to call.
Resource: Blog Post
An interview with Gavin Glabaugh, long-time IT guru at the Charles Stuart Mott Foundation, gives incite on where nonprofits have been and where we’re going in terms of using technology.
Resource: Blog Post
Foundations can do much more to address the economic crisis and the human toll it is taking. Instead of hoarding their assets so they can perpetuate their wealth and their power, foundation boards should be voting to pay out more in assets and better fulfilling their governance role by taking a more active role as shareholders. Foundations should be putting all their assets, including those they pay out and those they invest in the capital markets, to more productive use to address the critical and escalating social and global problems we face.
Resource: Blog Post
![[photo - Aron Cramer]](http://csi.gsb.stanford.edu/sites/csi.gsb.stanford.edu/files/imagecache/img75x75/podcast_img/Aron%20Cramer%204978_0.jpg "[photo - image - Aron Cramer]")
Businesses are in the business of business. But they are beginning to be in the business of doing social good as well. As companies shift to incorporate environmental, social, and welfare-based themes into business plans and products, Aron Cramer points out a trend of decreasing poverty and improving the environment as corporations look to increase both profit and human development.
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Resource: Audio
Less than one in 10,000 companies will survive long enough to celebrate their 100th anniversary. For those who do, how does brand identity change over the decades while staying true to its core values? In this panel discussion, the CEOs of three such organizations discuss the rewards and challenges of carrying on a corporate legacy in the nonprofit sector: Peter Goldberg, of the Alliance for Children and Families, Cathy Tisdale, of Campfire USA, and Jim Gibbons, of Goodwill Industries International.
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Resource: Audio
Despite falling to number 49 on the list of countries ranked by life expectancy, the United States still spends roughly twice as much on health care per capita as other top-ranked nations. In this panel discussion, Dr. David Shern and Father Larry Snyder discuss the role of the voluntary sector in this period of necessary reform, and what their organizations specifically are doing to improve the quality of American lives.
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Resource: Audio
Can business be a power for good? Jean Oelwang, CEO of Virgin Unite, would argue yes. Virgin Unite is the nonprofit foundation of Richard Branson's Virgin Group, a conglomerate of more than 400 world-wide companies. In this audio lecture, Oelwang discusses the need to address root causes of social and environmental issues, the unsustainable nature of the growing disparity between rich and poor, and the potential to make a difference by adapting existing product and service innovations.
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Resource: Audio
Connecting good, effective nonprofits and other organizations that get the job done is the mission of Craigconnects, the latest enterprise of Craigslist founder Craig Newmark. In this audio interview with host Ashkon Jafari, Newmark discusses the organization's philosophy, primary activities, and future plans.
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Resource: Audio
![[Video-Remedying Group Disparities in School Achievement]](http://img.youtube.com/vi/oLzwODpG7m4/0.jpg "[Video-Remedying Group Disparities in School Achievement]")
Inequalities between socially marginalized and non-marginalized groups have led to poorer school and health outcomes for African Americans, Latino Americans, and other non-Asian ethnic minorities. Although many structural factors contribute to these inequalities, this study examines one psychological factor: concern about social belonging — a sense of having positive relationships with others.
Resource: Video
![[Video-A Behavioral Science Perspective on Why People Vote]](http://img.youtube.com/vi/aSrIkSNvsgQ/0.jpg "[Video-A Behavioral Science Perspective on Why People Vote]")
The investigation into what messaging motivates people to vote and the effectiveness of facilitating a voting plan during a presidential election.
Resource: Video
![[Video-The Effectiveness of Message Framing to Influence Behavior]](http://img.youtube.com/vi/rDmnyDsyxdU/0.jpg "[Video-The Effectiveness of Message Framing to Influence Behavior]")
Most observers agree that human consumption is on a crash course with the environment. Although recycling programs have been implemented in many cities around the world, people often do not participate as often as they could. This research examines the effectiveness of messages that highlight the negative consequences of not recycling (loss frames) versus those that emphasize the positive consequences of recycling (gain frames) in influencing people's behavior.
Resource: Video
![[Video-Using People's Irrationality To Do Good]](http://img.youtube.com/vi/MyRPL-QoZG8/0.jpg "[Video-Using People's Irrationality To Do Good]")
Identifying effective obesity treatment is both a clinical challenge and a public health priority. Can monetary incentives stimulate weight loss? Leslie John presents a study that examines different economic incentives for weight loss during a 16 week intervention.
Resource: Video
![[Video-Know Your Sector]](http://img.youtube.com/vi/0myNj8BHt_4/0.jpg "[Video-Know Your Sector]")
Nonprofits in the U.S. generate $1.1 trillion every year, which is more than the entire economies of Saudi Arabia and Sweden combined. "Know Your Sector", a video created by alum Ben Klasky (MBA '98), is intended as a resource for nonprofit employees, volunteers, and donors to better know the impact of their sector.
Resource: Video
![[photo - Photo: Aronson and Stachel]](http://csi.gsb.stanford.edu/sites/csi.gsb.stanford.edu/files/imagecache/img75x75/podcast_img/aronson%20and%20stachel%205069.jpg "[photo - Photo: Aronson and Stachel]")
What good is new energy technology if it can't be transported to the regions where it is most needed? In this audio interview, Sheela Sethuraman talks with Laura Stachel and Hal Aronson, co-founders of WE CARE Solar, about the international journey that led them to create one of the world's most portable solar energy systems. As The Tech Awards 2011 laureates of the Nokia Health Award, these two innovators work to bring reliable power to health care facilities all over the world.
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Resource: Audio
![[photo - Picture: Daniel Smith]](http://csi.gsb.stanford.edu/sites/csi.gsb.stanford.edu/files/imagecache/img75x75/podcast_img/5068.jpg "[photo - Picture: Daniel Smith]")
How can a young nonprofit organization make a tangible improvement in people's health through clean water using only the power of gravity? This was the challenge for Daniel Smith and the AguaClara team when they began work to introduce community-level drinking water treatment plants in Honduras. In this audio interview, Sheela Sethuraman learns from the 2011 Intel Environment Award winners about the importance of using local resources and experts to encourage horizontal learning.
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Resource: Audio
![[photo - Dean Jansen]](http://csi.gsb.stanford.edu/sites/csi.gsb.stanford.edu/files/imagecache/img75x75/podcast_img/Dean%20Jansen%201.jpg "[photo - Dean Jansen]")
How can nonprofit and crowdsourcing experts collaborate to make media more accessible? In this audio interview, Sheela Sethuraman talks to Dean Jansen, co-Founder of Universal Subtitles, a volunteer platform for doing collaborative subtitling and translation of videos. As the winner of The Tech Awards 2011 Katherine M. Swanson Equality Award, Jansen discussed Universal Subtitles' current challenges and future potential in leveraging internet volunteerism.
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Resource: Audio
![[photo - Melissa Bradley]](http://csi.gsb.stanford.edu/sites/csi.gsb.stanford.edu/files/imagecache/img75x75/podcast_img/Melissa%20Bradley%201.jpg "[photo - Melissa Bradley]")
Melissa Bradley, CEO of Tides, explores how partnerships between for-profit and nonprofit organizations--and everything in between--can increase scale and impact. In this audio lecture, recorded at the Stanford Social Innovation Review's 2011 Nonprofit Management Institute, Bradley discusses the current landscape of the social sector, and what scale and impact really mean. She also shares case studies of successful partnerships and the "top ten" lessons we can draw from collaborations.
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Resource: Audio
Businesses are in the business of business. But they are beginning to be in the business of doing social good as well. As companies shift to incorporate environmental, social, and welfare-based themes into business plans and products, Aron Cramer points out a trend of decreasing poverty and improving the environment as corporations look to increase both profit and human development.
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Resource: Audio
Case Studies : All | Academic Cases
Commissioned by KaBOOM! and authored by Katherine Fulton and alumna Heather McLeod Grant of the Monitor Institute, this case study looks at the challenges KaBOOM! faced and lessons the organization learned while pioneering an online strategy to scale its impact. This strategy involves giving away the nonprofit model online for free to empower others to act on KaBoom's behalf.
Resource: Practitioner Case
In 2002, the Annie E. Casey Foundation, dedicated to building a better future for disadvantaged children, hired a director of social investments. The director faces challenges such as how to enable the long-term sustainability of grantees, track financial and programmatic performance of investments, and resolve the tension between social investment and programmatic strategies.
Resource: Academic Case
![[photo - Chip Heath]](http://csi.gsb.stanford.edu/sites/csi.gsb.stanford.edu/files/imagecache/img75x75/heath-fred-roy_2.jpg "[photo - Chip Heath]")
In 1988, Jim Thompson founded Positive Coaching Alliance, a nonprofit focused on helping overcome negative trends in youth involving bad sportsmanship. These cases detail PCA’s efforts to raise awareness of the issues among athletes and the general public with an eye toward changing behavior.
Resource: Academic Case
![[photo - Laura K. Arrillaga]](http://csi.gsb.stanford.edu/sites/csi.gsb.stanford.edu/files/imagecache/img75x75/arrillaga-laura-kathryne_15%20%281%29_0.jpg "[photo - Laura K. Arrillaga]")
Practitioners and academics at a 2004 Stanford University conference discussed the field of venture philanthropy. The overview includes topics such as capacity building, relationships between grantors and grantees, and performance measurement.
Resource: Academic Case
![[photo - Brian S. Lowery]](http://csi.gsb.stanford.edu/sites/csi.gsb.stanford.edu/files/imagecache/img75x75/lowery-brian_7.jpg "[photo - Brian S. Lowery]")
Neighborhood Health Clinic is a nonprofit health center located in an ethnically diverse, underserved, and complicated community. These cases explore the challenges that staff began to face in working together effectively and efficiently, and what course of action the executive team took to address the problems.
Resource: Academic Case
![[photo - Laura K. Arrillaga]](http://csi.gsb.stanford.edu/sites/csi.gsb.stanford.edu/files/imagecache/img75x75/arrillaga-laura-kathryne_14.jpg "[photo - Laura K. Arrillaga]")
The Center for Blended Value is a think tank that promotes the concept of “blended value” investments. The founder wondered how to overcome the challenges associated with encouraging more foundations to adopt a value-mixing strategy of financial asset management.
Resource: Academic Case
Innermotion dance company presents performances based on themes related to incest and childhood sexual abuse. This video explores how the founder must reexamine her focus and priorities when faced with the loss of a major grant.
Resource: Academic Case
![[photo - David P. Baron]](http://csi.gsb.stanford.edu/sites/csi.gsb.stanford.edu/files/imagecache/img75x75/baron-david-p_5.jpg "[photo - David P. Baron]")
The director of a successful school in Botswana was planning her retirement. How could she institutionalize processes she had personally overseen that had led to the school's excellence?
Resource: Academic Case
![[photo - David P. Baron]](http://csi.gsb.stanford.edu/sites/csi.gsb.stanford.edu/files/imagecache/img75x75/baron-david-p_13.jpg "[photo - David P. Baron]")
The Rainforest Action Network works to protect the Earth’s rainforests and support the rights of their inhabitants. In April 2003, a new executive director began a review of the organization’s strategy and mission.
Resource: Academic Case
![[photo - Laura K. Arrillaga]](http://csi.gsb.stanford.edu/sites/csi.gsb.stanford.edu/files/imagecache/img75x75/arrillaga-laura-kathryne.jpg "[photo - Laura K. Arrillaga]")
Planned Parenthood is looking for funding to assess the Sand Hill Foundation’s Teen Success Program for replication. Those involved in the program hope to more constructively engage stakeholders in the evaluation process, monitor the program’s impact, and take action on evaluation results.
Resource: Academic Case
![[photo - Rick Aubry]](http://csi.gsb.stanford.edu/sites/csi.gsb.stanford.edu/files/imagecache/img75x75/aubry-rick.jpg "[photo - Rick Aubry]")
TransFair USA, the fair trade labeling arm of the Fair Trade Labeling Organization, faced strategic challenges in 2003. The founder needed to convince uninformed mainstream consumers and skeptical large-scale coffee roasters to buy Fair Trade Certified coffee.
Resource: Academic Case
![[photo - Hau L. Lee]](http://csi.gsb.stanford.edu/sites/csi.gsb.stanford.edu/files/imagecache/img75x75/lee-hau-l_2.jpg "[photo - Hau L. Lee]")
Riders for Health is a U.K.-based nonprofit dedicated to the improvement of transportation systems for health workers in Africa. In 2007, after 11 years in existence, the organization was at a critical point and had to decide what strategies were necessary to expand.
Resource: Academic Case
![[photo - James A. Phills]](http://csi.gsb.stanford.edu/sites/csi.gsb.stanford.edu/files/imagecache/img75x75/phills-james-a_18.jpg "[photo - James A. Phills]")
The X PRIZE Foundation originated as prize competitions for significant development in the exploration of outer space. Several problems faced the organization as it began to focus on fields outside of space, including whether prize competitions could work in areas such as poverty.
Resource: Academic Case
![[photo - James A. Phills]](http://csi.gsb.stanford.edu/sites/csi.gsb.stanford.edu/files/imagecache/img75x75/phills-james-a_19.jpg "[photo - James A. Phills]")
In 2006, AARP was one of the largest, most well-known nonprofits in the United States. However, the organization faced numerous public relations and strategic challenges.
Resource: Academic Case
![[photo - William F. Meehan III]](http://csi.gsb.stanford.edu/sites/csi.gsb.stanford.edu/files/imagecache/img75x75/meehan-william-f_11.jpg "[photo - William F. Meehan III]")
The Rural Development Institute was established in the 1970s to alleviate poverty by securing land rights for the world’s rural poor. The organization was considering whether to enter India to work for land reform.
Resource: Academic Case
![[photo - William F. Meehan III]](http://csi.gsb.stanford.edu/sites/csi.gsb.stanford.edu/files/imagecache/img75x75/meehan-william-f_12.jpg "[photo - William F. Meehan III]")
In 2000, the Rural Development Institute entered India. The organization had to modify its model to address the unique aspects of the situation in that country.
Resource: Academic Case
Research Papers : All
“Ask and you shall receive” is the moral of this research. A series of studies reveals that people tend to grossly underestimate how likely others are to agree to requests for assistance. In a variety of different studies the results were generally the same. When the participants asked for help in a straight-forward manner they generally got the help they needed whether it was for directions, money or time.
Resource: Research Paper
![[photo - Jesper B. Sorensen]](http://csi.gsb.stanford.edu/sites/csi.gsb.stanford.edu/files/imagecache/img75x75/sorensen-jesper-bottger_0.jpg "[photo - Jesper B. Sorensen]")
The researchers examine the relationship between income inequality and corporate demography in regional labor markets, and demonstrate how the number and diversity of employers affects wage dispersion.
Resource: Research Paper
![[photo - Sarah A. Soule]](http://csi.gsb.stanford.edu/sites/csi.gsb.stanford.edu/files/imagecache/img75x75/soule-sarah-a_0.jpg "[photo - Sarah A. Soule]")
This article examines how interorganizational competition and social movement industry concentration affect the level of tactical and goal specialization of protest organizations associated with the peace, women's, and environmental movements.
Resource: Research Paper
![[photo - Robert J. Flanagan]](http://csi.gsb.stanford.edu/sites/csi.gsb.stanford.edu/files/imagecache/img75x75/flanagan_0_0.jpg "[photo - Robert J. Flanagan]")
Most major symphony orchestras in the United States regularly spend more money than they take in, and some dip so far into endowments that they risk their long-term survival, according to a new report commissioned by the Andrew W. Mellon Foundation.
Resource: Research Paper
Asking would-be donors for their time, not their money, is a better way for charities to increase donations, says professor Jennifer Aaker. Asking donors first to volunteer their time can positively shift their willingness to give both time and money.
Resource: Research Paper
Courses : All
![[photo - William Meehan]](http://csi.gsb.stanford.edu/sites/csi.gsb.stanford.edu/files/imagecache/img75x75/meehan-william-f_4.jpg "[photo - William Meehan]")
This course surveys strategic, governance, and management issues facing a wide range of nonprofit organizations in an era of venture philanthropy and social entrepreneurship. It introduces students to core managerial issues in the nonprofit sector, such as development/fundraising, investment management, performance management and nonprofit finance.
Resource: MBA Course
Innovators : All
Jessica Flannery created Kiva to connect lenders to small entrepreneurs without access to financial resources. Her goal? To alleviate poverty.
Resource: Alumni
Jake Harriman starts seed projects in extremely stressed areas of the world. He works to help people lift themselves out of poverty in five years.
Resource: Alumni
![[photo - Eric Weaver]](http://csi.gsb.stanford.edu/sites/csi.gsb.stanford.edu/files/imagecache/img75x75/social_innovator_picture/Ericweaver_web.jpg "[photo - photo - Eric Weaver]")
Eric Weaver helps working people create assets. He wants to see everyone in the Bay Area achieve financial self-sufficiency.
Resource: Alumni
![[photo - Daniel Grossman]](http://csi.gsb.stanford.edu/sites/csi.gsb.stanford.edu/files/imagecache/img75x75/social_innovator_picture/Danielgrossman.jpg "[photo - Daniel Grossman]")
Daniel Grossman's Wild Planet creates toys that parents love as much as kids. His aim is to inspire learning and inventiveness.
Resource: Alumni
![[photo - Bruce McNamer]](http://csi.gsb.stanford.edu/sites/csi.gsb.stanford.edu/files/imagecache/img75x75/social_innovator_picture/Brucemcnamer.jpg "[photo - Bruce McNamer]")
Bruce McNamer empowers entrepreneurs in rural areas around the world to become self-sufficient. He finds helping people to help themselves a noble calling.
Resource: Alumni
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The investigation into what messaging motivates people to vote and the effectiveness of facilitating a voting plan during a presidential election.
Resource: Video
Most observers agree that human consumption is on a crash course with the environment. Although recycling programs have been implemented in many cities around the world, people often do not participate as often as they could. This research examines the effectiveness of messages that highlight the negative consequences of not recycling (loss frames) versus those that emphasize the positive consequences of recycling (gain frames) in influencing people's behavior.
Resource: Video
Identifying effective obesity treatment is both a clinical challenge and a public health priority. Can monetary incentives stimulate weight loss? Leslie John presents a study that examines different economic incentives for weight loss during a 16 week intervention.
Resource: Video
What good is new energy technology if it can't be transported to the regions where it is most needed? In this audio interview, Sheela Sethuraman talks with Laura Stachel and Hal Aronson, co-founders of WE CARE Solar, about the international journey that led them to create one of the world's most portable solar energy systems. As The Tech Awards 2011 laureates of the Nokia Health Award, these two innovators work to bring reliable power to health care facilities all over the world.
You are missing some Flash content that should appear here! Perhaps your browser cannot display it, or maybe it did not initialize correctly.
Resource: Audio
![[photo - Guilt]](http://csi.gsb.stanford.edu/sites/csi.gsb.stanford.edu/files/imagecache/img75x75/Sorry-Post-It.jpg "[photo - Guilt]")
Stanford GSB researchers find that how people respond to mistakes can be a "clue to who they are.”
Resource: News Article
